OTB Auto Glass – FAQs

Windshield Repair & Replacement

How long does it take to repair or replace auto glass?

  • Repairing minor chips or cracks is quick, typically under an hour.

  • Full windshield, door, or back-glass replacement usually takes 1–2 hours, depending on vehicle type, damage extent, and glass availability.

Q: Can all damage be repaired?
Not always, some cracks or chips are too large, deep, or in the driver’s line of sight, requiring full replacement.

Q: Can I drive immediately after replacement?
It’s recommended to wait at least 30 minutes to allow adhesive bonding. Your technician will give specific instructions.

Door & Back Glass Replacement

  • Q: How long does door or back glass replacement take?
    Generally 1–2 hours, influenced by vehicle type, damage, and parts availability.

    Q: Is door/back glass replacement covered by insurance?
    Often yes, most policies include auto glass repair or replacement. Always check with your provider.

    Q: Can I install door/back glass myself?
    DIY is risky. Proper installation requires specialized tools and training, professional service ensures safety and structural integrity.

Mobile Service

  • Q: Do you offer mobile glass services?
    Yes. OTB provides mobile repair and replacement at your location—whether at work, home, or on-site. Perfect for convenience or emergencies.

ADAS Calibration & Windshield Camera

  • Conducted on the road under real driving conditions.

 

  • The system calibrates itself during actual driving.

 

  • Ideal when manufacturers recommend or when static options aren’t sufficient.

 

Some vehicles require both static and dynamic calibration, depending on their ADAS setup.

Insurance & Warranty

Q: Is auto glass repair or replacement covered by insurance?
Most comprehensive insurance plans include glass coverage, some even offer $0 deductible repair. Confirm with your insurer before service .

Q: What warranty do you offer?
OTB Auto Glass stands behind its work with a guarantee on both materials and labor. Ask for full warranty details during service scheduling.

Why Choose OTB Auto Glass?

  • Fast and reliable service: most jobs done in 1–2 hours.

  • Certified technicians: With over a decade of experience, skilled in ADAS, glass replacement, repairs, and calibration.

  • Advanced tools: and OEM/OEE-quality glass for safe, durable results.

 

  • Mobile option: for on-site convenience anywhere in Hamilton.

  • Insurance support: we assist with claims and coverage details.
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